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Utility Billing
Rates
The City of Tomball water, sewer and natural gas system is set up as a self-supporting utility. In other words, all of the money received from water and sewer bills is used to pay the operating costs for the system. Water and sewer payments are not used for any other service the city provides.

Your water and sewer bills are based on the amount of water you use. Every customer has a water meter that separates the city’s water system from his/her private plumbing system. Once the water passes through the meter, the customer has purchased it and it no longer belongs to the city. The meter reading crew visits every meter each month to record the reading on the meter. This determines the amount of water that has been used and the amount that needs to be billed.

The base monthly charge for residential service is dependent on the volume of water used:
  • For usage of 10,000 gallons or less, the base charge is $10.90. The charge for additional usage is $2.85 per thousand gallons for usage above 1,000 gallons.
  • For usage of 17,000 gallons or less, the base charge is $12.54. The charge for additional usage is $3.56 per thousand gallons for usage above 11,000 gallons.
  • For usage of 18,000 gallons, base charge is $14.42. The charge for additional usage is $4.45 per thousand gallons for usage above.

Residential sewer charges are also based on usage on the volume of water you used. The base monthly charge for sewer service is $8.51. If you use 1,000 gallons of water or less in a month, this is the total amount you will be charged for sewer service. Each additional one thousand gallons is charge at $2.98. Sewer charges for residential customers during the summer months are calculated using winter averaging.

The base monthly charge for commercial service is dependent on the volume of water used:
  • For usage of 5,000 gallons or less, the base charge is $18.45. The charge for additional usage is $3.45 per thousand gallons for usage above.
  • For usage of 51,000 gallons or less, the base charge is $29.70. The charge for additional usage is $4.32 per thousand gallons for usage above.
  • For usage of 51,000 gallons, base charge is $51.99. The charge for additional usage is $5.40 per thousand gallons for usage above.

Commercial sewer service is also based on usage on the volume of water used:
  • For usage of 5,000 gallons or less, the base charge is $13.69. The charge for additional usage is $3.78 per thousand gallons for usage above.
  • For usage of 51,000 gallons or less, the base charge is $20.76. The charge for additional usage is $4.72 per thousand gallons for usage above.
  • For usage of 51,000 gallons, base charge is $43.06. The charge for additional usage is $5.90 per thousand gallons for usage above.

The following table shows the charges for various water level uses. Use this chart as quick guide to estimate the water and sewer charges for your address.

Residential Rates
The average residential Tomball water customer uses 7,000 gallons per month.

Water Used

Gallons of Water Used

Water

Sewer

Garbage

Total

1,000 or less

10.90

8.51

14.55

33.96

3,000

16.60

14.47

14.55

45.62

5,000

22.30

20.43

14.55

57.28

7,000

28.00

26.39

14.55

68.94

10,000

36.55

35.33

14.55

86.43

15,000

62.38

50.23

14.55

127.16

20,000

98.97

65.13

14.55

178.65

25,000

121.22

80.03

14.55

215.80


Commercial Rates

Gallons of Water Used

Water

Sewer

Total

1,000

18.45

13.69

32.14

5,000

46.98

39.64

86.62

10,000

68.58

63.24 131.82

15,000

90.18

86.84

177.07

25,000

133.38

134.04 267.42

35,000

176.58 181.24 357.82

45,000

219.78 228.44 448.22

55,000

343.59 361.66 705.25

The North Harris County Regional Water Authority fee will be passed through at $1.75 per 1,000 gallons. For more detailed information on the North Harris County Regional Water Authority, please visit their website.

The following is a list of other fees that the city charges in connection with water accounts:
  • Deposit - Residential: Will vary with projected consumption
  • Deposit - Commercial: $125.00 (This amount will vary depending on projected consumption)
  • Late payment: 10% of the current charges
  • Reconnect fee: $50 or $100 if after hours
  • Meter pulled for non-payment: Reconnect fee plus outstanding account balance
  • Fire hydrant meter: $500.00 deposit
  • Temporary service: $125.00 deposit
  • Meter tampering fee: $200

Natural Gas
The City of Tomball also provides natural gas utility service. Residential and commercial rates for natural gas are $11.75 for first MCF used and $11.75 per MCF used after that.

Garbage Service
The City of Tomball currently has a contract with WCA to provide garbage pick up and recycling services in the City. WCA has an exclusive operator agreement for Tomball and another can not be used by residential or commercial customers. Residential service is $14.55 per month.

If you would like to recycle, bins are picked up on the first pick up day of the week. Please have your recycle at the curb no later than 7:00 am.

Additional Resources

Utility Billing Department
501 James St.
Tomball, TX 77375

If you suspect a GAS LEAK, please contact the City of Tomball IMMEDIATELY.
Regular Hours: 281-290-1400
After Hours: 281-290-1300

For Billing:
Staff Directory

Hours
Monday - Thursday
7:45 am - 5:00 pm

Friday
7:45 am - 4:00 pm